Asker Support

Tell us what happened. We will keep the context.

Account, safety, purchase and privacy requests go into the same protected support queue used by the Asker team.

Quick answers

I cannot sign in

Check the network connection, finish the Apple or Google provider screen and return to Asker. For email login, verify the address and password. Include the exact error and app version in your request.

Apple charged me but Q did not arrive

Send the transaction date, product amount and the email used in Asker. Never send card details or an Apple ID password. Consumable Q cannot be restored like a subscription, but a verified completed transaction can be investigated.

I want to delete my account

In Asker, open Profile → Delete account and confirm. If you cannot access the app, submit a Privacy request from the account email.

I need to report a person

Use Report in the profile or conversation whenever possible. It includes the context moderators need. Use this form for follow-up or an access problem.

Contact the team

Typical response time is up to three business days. Safety reports are triaged first.

0/4000. Do not include passwords, verification codes or payment-card details.

You can also email support@asker-app.com.